Terms and Conditions
Welcome to Little Lahlou! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our custom high-end kids' furniture products. By accessing this website and/or making a purchase, you agree to accept and comply with these terms and conditions. Please read them carefully before proceeding.
Overview
This website is operated by Little Lahlou. Throughout the site, the terms “we”, “us”, and “our” refer to Little Lahlou. Little Lahlou offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Ordering and Payment
By placing an order on our website, you agree to provide accurate and up-to-date information, including your contact details and payment information.
All payments are processed securely through our designated payment gateways. We do not store or have access to your payment details.
Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.
Accuracy, Completeness and Timeliness of Information
We strive to provide accurate and up-to-date information on our website, but we cannot guarantee that all information is accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
Accuracy of Billing and Account Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. We reserve the right to refuse any order you place with us.
Third-Party
Certain content, products, and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
User Comments, Feedback and Other Submissions
If, at our request, you send certain specific submissions, or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments
User Conduct and Compliance
You agree to comply with all applicable laws, regulations, and these terms and conditions when using our website and services. Prohibited activities include but are not limited to illegal activities, abusive behavior, or violations of third-party rights.
Force Majeure
Little Lahlou shall not be liable for any failure or delay in performance arising from circumstances beyond our control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or governmental actions.
Reservation of Rights
Little Lahlou reserves the right to modify, suspend, or terminate our website, services, or products at any time without prior notice. We also reserve the right to update these terms and conditions from time to time, with any changes becoming effective immediately upon posting.
Disclaimer of Warranties
Little Lahlou provides products and services on an "as is" and "as available" basis, without any warranties or representations, express or implied. We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement.
Returns policy
Little Lahlou specializes in crafting custom-made furniture pieces tailored to each customer's unique specifications and preferences.
Due to the highly personalized nature of our products, we do not accept returns or offer refunds once an order has been confirmed and production has commenced.
Intellectual Property
All trademarks, copyrights, and other intellectual property rights associated with Little Lahlou products and services are owned by us. You agree not to use, reproduce, or distribute our trademarks, logos, or other proprietary materials without our express written consent.
Privacy Policy
At Little Lahlou, we are committed to respecting and protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
Information We Collect:
- We may collect personal information, including but not limited to your name, contact information, address, payment details, and any other information provided voluntarily by you during the consultation and ordering process.
How We Use Your Information:
- We use your personal information to facilitate the design and creation of your custom furniture, including communication with you, providing quotations, and processing payments.
- Your information may be used for internal record-keeping, order fulfillment, and customer service.
- We may occasionally send promotional emails or updates related to our products or services if you have opted in to receive such communications. You can unsubscribe from these emails at any time.
Protection of Your Information:
- We implement appropriate physical, electronic, and managerial procedures to safeguard and secure your personal information.
- Your payment information is processed securely through reputable payment gateways with industry-standard encryption.
Disclosure of Your Information:
- We do not sell, trade, or otherwise transfer your personal information to third parties without your consent.
- We may share your information with trusted service providers who assist us in delivering our services, provided they agree to keep your information confidential.
Access and Control Over Your Information:
- You may opt out of receiving promotional emails from us by following the unsubscribe instructions in the emails.
Data Retention:
- We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Changes to This Privacy Policy:
- We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website.
Contact Us:
- If you have questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us.
By using our services or accessing our website, you consent to the terms of this Privacy Policy.